Privacy Policy

1. Who we are

The Smart Home Designer is operated by AV6 Smart Home Solutions Ltd. We are a UK-based smart home integration company. This privacy policy explains how we handle your personal data when you use our website and services.

2. What data we collect

• Quote requests: Name, email, phone number, postcode, project details, and budget information.
• Installer applications: Company name, contact details, portfolio images, and professional information.
• Designer tool usage: Room configurations and product selections are stored locally in your browser using localStorage. We do not have access to this data.
• Analytics: We use anonymous analytics to understand how visitors use our site. No personally identifiable information is collected.

3. How we use your data

• To connect you with qualified smart home installers in your area
• To process installer applications and onboard new partners
• To send you relevant information about smart home technology (only if you opt in to our newsletter)
• To improve our website and services

4. Data sharing

We share your quote request details only with the installers we match you with. We do not sell your data to third parties. Installer applications are reviewed internally by our team.

5. Data retention

We retain quote requests and installer applications for 24 months, after which they are automatically deleted. You can request deletion at any time by emailing smarthome@av6.co.uk.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

7. Security

We use industry-standard security measures to protect your data. Our website uses HTTPS encryption. Installer dashboard access is password-protected. Portfolio images are stored temporarily and deleted after application review.

8. Contact us

If you have any questions about this privacy policy, please contact us at smarthome@av6.co.uk.